Cost FAQs 

What’s included in the monthly package? 
Design + build of your website (typically 7–14 pages), managed hosting + SSL, help shaping your website text (UX wording + sales copy polish), and basic support each month (fair usage, up to 60 minutes). 

What’s the difference between “pay monthly” and “pay upfront”? 
Same end result: a professional website. 

• Pay monthly spreads the cost and includes ongoing hosting and support as part of the package (24-month minimum). 

• Pay upfront is a one-off build fee, with an optional monthly hosting + care plan if you’d like ongoing help. 

Do I own the website? 
Yes — the website and content are yours. If you’re on the monthly plan, full handover of the website files happens once the 24-month term is complete (or if the early exit fee is paid). On the upfront plan, ownership transfers on final payment. 

What does “website text” mean? 
I’ll refine and structure your wording so it’s clear, friendly, and designed to convert — things like headlines, button text, calls-to-action, section flow, and polishing your draft copy. You provide the raw material (notes, bullet points, existing copy, offers, services). 

Do you write everything from scratch? 
Not from a blank page. You supply the raw copy, key points, offers, and any existing wording. I then shape it into strong UX and sales-focused website text. 

What do you need from me to get started? 

• Your services/products and pricing (if public) 

• Your key messages: who you help, what you do, why it matters 

• Any existing copy (or rough notes) 

• Images/logo/brand assets (or guidance on style) 

• Examples of websites you like (optional but helpful) 

How long does it take? 
Most brochure-style sites are delivered in a few weeks once content and feedback are flowing. The biggest factor is how quickly you can supply raw content and approve drafts. 

What counts as “basic support” (fair usage)? 
Up to 60 minutes per month for small tasks such as: 

• Text tweaks and small content changes 

• Replacing images 

• Minor layout adjustments 

• Help using the site (how to update a page, etc.) 

• Fixing things that break due to updates (where possible) 

What’s not included in basic support? 
Anything that’s essentially new build work, for example: 

• New page templates or major redesigns 

• New features (membership areas, advanced booking systems, custom functionality) 

• Copywriting large new pages from scratch 

• Complex SEO campaigns, ongoing blog writing, or ad management 
  These can be quoted separately. 

What about a blog? 
A blog increases the setup and configuration work, so it’s +20% on the fee. (No ecommerce sites.) 

Do you do ecommerce websites? 
No — ecommerce adds complexity and ongoing maintenance. I focus on high-quality brochure and lead-generation websites. 

Can I cancel early? 
The monthly plan has a 24-month minimum term. If you exit early, the fixed early exit fee is £1,500. 

What about the domain (URL)? 
If you already own one, we’ll use it. If you need one, I can help you buy/manage it. Domain costs are usually small and depend on the domain type and provider. 

Will my website be mobile-friendly? 
Yes — your site will be responsive and designed to look good on mobile, tablet, and desktop. 

Will you help with SEO? 
I’ll set strong foundations (clean structure, good headings, clear calls-to-action, and sensible on-page setup). Ongoing SEO strategy or content campaigns can be added if you want them. 

WordPress plugins 
These are used to enhance the performance of your website. Free plugins are used where available, to reduce your financial commitment going forwards.